Shipping policy

Last updated: 12.04.2025

Thank you for shopping with us! Below is an overview of our shipping timelines and practices to help you know what to expect after placing your order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with relevant shipping details.

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Estimated Delivery Times (to Malta)

We ship most orders from our fulfillment centers in Europe. Once dispatched, typical delivery timelines to Malta are as follows:

• Standard Shipping: 5–16 business days

Please note: Delivery times are estimates only and may vary based on customs processing, courier capacity, and local delivery conditions.

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Shipping Confirmation and Tracking

Once your order is shipped, you’ll receive a shipping confirmation email with tracking details (if applicable). Please allow up to 3 business days for tracking updates to reflect in the system.

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Shipping Fees

Shipping charges are calculated at checkout based on your order value, shipping method selected, and delivery address. Free shipping may be offered for qualifying orders or during promotional periods.

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Duties, Taxes, and Customs

Orders delivered to Malta from within the EU generally do not incur additional customs or import fees. However, in rare cases where third-party warehouses are involved, additional charges may apply. Any applicable duties or taxes remain the responsibility of the customer.

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Delayed or Lost Shipments

We strive to ensure timely deliveries, but occasional delays may occur due to courier service disruptions, weather conditions, or customs clearance. If your order hasn’t arrived within the expected timeframe, please reach out to us at info@graciousbabies.com, and we’ll assist you promptly.